Station Guide: Waterloo

Major Central London terminus

For Waterloo Mainline and Waterloo International (Eurostar) terminii

Address

Waterloo Road, SE1 ()

Main central London terminus on south side of River Thames opposite Big Ben. Waterloo East station is connected to the main station by an escalator and high level walk-way. All Greenwich and Blackheath trains that go to and from Charing Cross stop at Waterloo East.

• Waterloo International gives direct connections to Paris, Brussels, Amsterdam, etc.
• Waterloo Main line Station has suburban services to south west commuter belt. Main Line services to Southampton, Exeter etc.
  

Waterloo is in fact three adjoining stations:

Waterloo Main-line: for train services to major destinations in suburban South West London and Surrey.
Includes trains to Hampton Court and Windsor. Platforms numbered 1 -17.

Waterloo International: For Eurostar services through the Channel Tunnel to Paris (France), Brussels (Belgium) and Amsterdam (Holland)

Waterloo East: Suburban through services to/from Charing Cross. Platforms A,B,C and D

Note: The indicator boards for each station are separate. Do not expect to see information about Greenwich or Blackheath services at Waterloo mainline station - proceed to Waterloo East BUT you can only buy tickets at Waterloo Main Line Station concourse.

Connex South Eastern services to Greenwich and Blackheath

To Greenwich (From Waterloo East) - Usually from Platform A (but check)
via London Bridge, Deptford

To Blackheath (From Waterloo East) - Usually from Platform A (but check)
via London Bridge, Lewisham

Beware: Preparations for the millennium can cause delays/cancellations/diversions to trains at weekends because of engineering work - always check with the operator before travelling on 0345 48 49 50 (24 hour service)

For all destinations use the Rail Track - .
For Waterloo then just type "Waterloo" but for other central London stations insert "London" before the station name E.G. London Charing Cross or you might end up in Glasgow!.
If you leave date and/or time blank it will give you the next service.

Ticket Office

Tickets are available from machine on London bound platform.

Services

• Small cafeteria on Platform A, telephones and some vending machines.
• Main services at Waterloo mainline Station

Facilities

• All platforms are covered - large covered concourse at Waterloo Mainline
• Small Waiting Room on Platform A
• Toilets: Pay facilities for Ladies and Gentlemen (down stairs)

You can always meet under the famous clock in the centre of the main concourse at Waterloo Mainline Station

Telephone

• Various telephones available on station concourse and on platforms

Disabled

• Disabled access: High level walk-way between Waterloo Mainline and Waterloo East can be reached by lift (elevator). Lift access to Waterloo International (Eurostar) from Waterloo Mainline station
• Access to Waterloo East station platforms is via steep ramp
• Disabled toilets on Waterloo Main Line station near Waterloo International
• Note - there are no services at Waterloo East (e.g. Ticket Office or Taxi) - these are all at Waterloo Mainline station

• For assistance call 01223 617640 (24 hours notice required)
• Minicom: 01233 617621

Shops (on main concourse)

• Newsagent
• Burger restaurant
• Coffee shops
• Chemist
• Bank ATMs (Nat West and Lloyds Bank) will accept VISA and MasterCard
• Various small shops on concourse

Travel

Travel card zone: 1

London Underground - Tube (subway system or metro)

Waterloo has connections to the London Underground (entrance via Waterloo Mainline Station):

Northern Line (BLACK); Bakerloo Line (BROWN); Waterloo & City Line (LIGHT GREEN); Jubilee Line (SILVER) - for tube service to Greenwich North (for the Millennium Dome)

Buses

• Buses run from underneath Waterloo mainline station (steep temporary stairs)

Parking

• There is limited paid car parking at the back of the Waterloo mainline station

Taxis

• Rank immediately outside main station next to Platform 1 (follow signs)

Comments

• Major London terminus on South Bank of River Thames. Close to South Bank (Royal National Theatre, Festival Hall, Hayward Gallery). Close to Oxo Tower restaurant, Shakespeare's Globe.